Step 1
Login to Appfolio and click Reporting → Reports → Tenant Directory. A prompt will appear to Customize the Report. Please select "current" and "notice" tenant statuses, "all" tenant type, and enter the address in Properties as pictured below. Click update.
Step 2
Click "Actions" → "Save Layout" in the top right corner. Then select Make a copy of this report called: and label the report "Carson_Report" plus "_building address" plus ".xlsx" as pictured below. Then click Save.
For example, the file name for 800 Carson Ave would be "Carson_Report_800CarsonAve.xlsx"
Step 3
Now the report is saved, click Reporting → Scheduled Reports → "New Scheduled Report" on the top right of the screen.
Step 4
Then fill in the Schedule details, as follows:
- Insert the same file name: Carson_Report_Address.xlsx
- Select the report you just saved,
- Select CSV format
- Add residentsintegrations@carson.
live as the recipient - Insert the same file name: Carson_Report_Address.xlsx
- In the message please type the property management company and building address, e.g. Carson Management, 800 Carson Ave
- Keep Start Date as is
- Set frequency to Daily
Then click Save.
Step 5
Please notify Carson's support team (support@carson.live) or the Carson rep you were workingon set-up with that the report was created and they will confirm receipt.
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