Step 1
From the Carson app homepage, click Visitor Management under the Operations list.
Step 2
Click the + sign in the upper right-hand corner of the app.
Step 3
Fill in the form once redirected. First Name and Last Name are required fields but all other fields are not. Unlike with a digital key, the E-mail and Phone Number fields are optional, and can be left blank if you prefer not to keep your visitor’s information in the Carson system.
If adding a vendor, you can break up the company name over the first and last name fields.
Click Add Visitor when ready, leaving the Send Digital Key box untoggled.
Step 4
You will be redirected back to the Visitor Management tab, with your new visitor at the top of the list.
If you need to confirm whether a visitor has been sent a digital key or not, click on the individual user to review their permissions. The Send Key detail will be grayed out if the visitor has not been sent a digital key.
If you decide to issue the visitor a digital key, click Edit and follow the prompts to issue a key.
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